Terms & Conditions - Pitch Golf

EVENT BOOKING TERMS & CONDITIONS

Booking Policy:

Age Policy: Strictly 21+ after 6 PM. If any guests are under 21, please inform us in advance.
Billing: Final balance for package bookings under 30 must be paid 72 hours prior to the event. Additional bar tabs can be settled on the night. Deposits are redeemable against the final bill.
Dress Code: Smart casual (no sports jerseys). Management reserves the right to refuse admission.
Decorations: All event decorations, including those from outsourced suppliers, must be discussed with the bookings team early in the planning process.
Exclusive Event Deposits: Fully refundable up to 28 days prior. Date changes are allowed up to two weeks before the event.
Damages: Guests are responsible for any damage to golf clubs, equipment, or property. If unpaid, the booking holder will be liable.
Wristbands & Drink Tokens: Available for bar tabs with customisable limits (e.g., house wine, cocktails, shots). A drinks menu can be provided upon request.
Hen & Stag Parties: Must be reviewed and approved by the booking team. We reserve the right to refuse entry.
Ticket Sales & Branding: Selling tickets for events at Pitch or using our logo/trademark is prohibited.
Invoices: Payment due within 5 working days. If a PO is needed, please notify us in advance. Payments are made to Pitch Golf Dublin Ltd.

CASUAL BOOKING TERMS & CONDITIONS

Pitch Golf Dublin Limited General Terms and Conditions

These terms and conditions form part of the Agreement which applies to all services provided from time to time by Pitch Golf Dublin ltd (“Pitch Dublin”) to its customer (“Customer”), to the exclusion of all other terms, express or implied, including any put forward by Customer, unless and to the extent that a separate agreement has been signed and entered by both parties. All bookings are also subject to any additional booking/product-specific terms, which form part of the Agreement. Customer’s confirmation, in any form, that it wishes Pitch Dublin to perform any services, or acceptance of any services from Pitch Dublin, constitutes acceptance of this Agreement. Pitch Golf Dublin Ltd is a company registered in Ireland, with CRO number 743986, and registered address at The Black Church, St. Marys Place, Dublin 7.

THE CUSTOMER’S ATTENTION IS PARTICULARLY DRAWN TO THE PROVISIONS OF CLAUSE 8 (LIMITATION OF LIABILITY) AND, IF THE CUSTOMER IS A CONSUMER (AS OPPOSED TO A BUSINESS CUSTOMER) TO CLAUSE 11 (ADDITIONAL RIGHTS OF CONSUMERS).

Interpretation
1. The following definitions and rules of interpretation apply in these Conditions.
2. Definitions:
  “Booking” means the booking made by the Customer for the Services specified on the Booking Form;
  “Booking Form” means the completed booking form specifying the Services to be provided, amounts payable and other details.
  “Charges” means the charges payable by the Customer for the supply of the Services in accordance with clause 5(Charges and payment).
  “Conditions” means these terms and conditions as amended from time to time in accordance with clause 12.3.
  “Contract” means the contract between Pitch Dublin and the Customer for the supply of Services in accordance with these Conditions, comprising these Conditions and the Booking Form. In the event of any conflict or inconsistency between these Conditions and the terms set out in the Booking Form, the terms set out in the Booking Form will prevail.
  “Customer” means the person or firm who purchases Services from Pitch Dublin.
  “Customer Default” means has the meaning set out in clause 4.2.
  “Data Protection Legislation” means all applicable data protection and privacy legislation in force from time to time in Ireland including the General Data Protection Regulation ((EU) 2016/679); the Data Protection Act 2018; and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended.
  “Event Date” means the date of the event that is the subject of the Customer’s Booking.
  “Guests” means all guests participating in or attending the Customer’s Booking.
  “Intellectual Property Rights” means patents, copyright and related rights, trade and service marks and names, business names and domain names, goodwill and the right to sue for passing off, rights in designs, database rights, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
  “Services” means the services supplied by Pitch Dublin to the Customer as set out in the Booking Form.
  “Site” means the Pitch site at which the Services are to be provided, as specified on the Booking Form.
3. Interpretation:
  1. A reference to a statute or statutory provision is a reference to it as amended or re-enacted. A reference to a statute or statutory provision includes all subordinate legislation made under that statute or statutory provision.
  2. Any words following the terms including, include, in particular, for example or any similar expression, shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
  3. A reference to writing or written includes email OR.
Basis of contract
1. A completed Booking Form constitutes an offer by the Customer to purchase Services in accordance with these Conditions.
2. The Booking Form shall only be deemed to be accepted when Pitch communicates acceptance of the Booking Form at which point and on which date the Contract shall come into existence.
3. Any descriptive matter or advertising issued by Pitch, and any descriptions or illustrations contained in Pitch’s catalogues, brochures or websites, are issued or published for the sole purpose of giving an approximate idea of the Services described in them. They shall not form part of the Contract or have any contractual force.
4. These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
5. Any quotation given by Pitch shall not constitute an offer, is only valid for a period of 30 days from its date of issue, and is always subject to availability (which Pitch gives no guarantee of until the Booking Form has been accepted).
Supply of Services
1. Pitch will supply the Services to the Customer in accordance with the Booking Form in all material respects.
2. Pitch reserves the right to amend the Services if necessary to comply with any applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of the Services.
3. The Services will be provided by Pitch using reasonable care and skill.
4. If the Customer wishes to change the nature or details of a Booking, it should contact Pitch with details of the requested change, and Pitch will do what it can to accommodate the change, but gives no guarantees that it will be able to do so.
5. Unless indicated otherwise on the Booking Form, a Booking does not include any food or beverages, which must be purchased separately. No food or beverages may be brought on to the Site.
6. Bookings may not be re-sold or transferred for commercial gain. Any attempt to do so may result in cancellation of the Booking without refund, and the holder of a re-sold or transferred Booking may be refused entry or required to leave the Site.
Customer’s and Guests’ obligations
1. The Customer shall:
  1. ensure that the terms of the Booking Form and any information it provides relating to its Booking are complete and accurate;
  2. co-operate with Pitch in all matters relating to the Services;
  3. provide Pitch with such information and materials as Pitch may reasonably require in order to supply the Services, and ensure that such information is complete and accurate in all material respects;
  4. comply with all applicable laws, including health and safety laws, and all Site regulations made available to it;
  5. comply with all of the Customer’s obligations set out on the Booking Form;
  6. procure that all Guests are aware of and comply with the applicable obligations noted at clauses 4.1.4, 4.1.5 and 4.2.
2. In relation to all Guests:
  1. Pitch takes the safety of all its guests seriously and may carry out security searches and ID checks on or after entry to the Site. Proof of ID may be required to purchase alcohol and alcohol is only served to guests over the age of 21 years. All Guests must submit to such searches or checks if required to do so.
  2. Guests must act responsible and sensibly at all times.
  3. Guests must not participate if you are under the influence of alcohol or non-prescription drugs or drugs that would impair their ability to participate.
  4. Guests must follow any safety warning or instructions displayed or given to you by a member of Pitch Dublin staff. If you are uncertain on any matter, consult with a staff member before proceeding.
  5. Pitch Dublin staff are not qualified to determine whether you are fit to participate safely, if in doubt you should obtain professional advice from your doctor before participating.
  6. You should cease your participation if at any time you sense or observe any unusual hazard or unsafe condition or if you experience any deterioration in you physical, emotional or mental state during your participation and you shall bring such circumstances to the attention of a staff member.
  7. Children under 18 can only be on the premises between the hours of 11:00 am and 9:00 pm (10:00 pm from May to September) and when accompanied by their parent or guardian. Pitch can also refuse to allow a child or children on the premises if they believe that doing so would be harmful to the child’s health, safety or welfare.
  8. All Guests must drink and play responsibly. Pitch reserves the right to refuse entry or service to, or to remove, any Guest whose behaviour puts at risk the enjoyment and safety of its other guests.
  9. Any Guest causing damage to our golf clubs, equipment or other property will be required to pay for the damage. If Pitch is unable to recover such payment from a Guest, the Customer will be responsible for it.
  10. Guests are responsible for the safeguarding of their own possessions while on Site, and neither Pitch nor any of its staff, agents or partners will be responsible for any loss or damage caused to such possessions unless caused by the deliberate acts or omissions, or negligence, of Pitch and save to the extent that such responsibility cannot be excluded by law.
  11. There are obvious potential dangers associated with Golf. Each Guest voluntarily assumes all risks and danger in relation to the Booking, and neither Pitch nor any of its staff, agents or partners will be responsible for any loss or damage caused to such possessions unless caused by the deliberate acts or omissions, or negligence, of Pitch and save to the extent that such responsibility cannot be excluded by law.
  12. Customers may not bring their own golf clubs without permission – external golf clubs are not allowed to be used for health and safety reasons.
  13. The Booking, and all Guests’ participation in it, is subject to Pitch’s privacy notice, which is available at the Site. By participating any Booking, each Guest is taken to have agreed to the terms of the privacy notice, and it is the Customer’s duty to inform them of that.
3. If Pitch’s performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (“Customer Default“):
  1. without limiting or affecting any other right or remedy available to it, Pitch shall have the right to suspend performance of the Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations in each case to the extent the Customer Default prevents or delays Pitch’s performance of any of its obligations;
  2. Pitch shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from Pitch’s failure or delay to perform any of its obligations as set out in this clause 4.2; and
  3. the Customer shall reimburse Pitch on written demand for any costs or losses sustained or incurred by Pitch arising directly or indirectly from the Customer Default.
Charges and payment
1. The Charges for the Services are set out in the Booking Form.
2. The Customer shall pay the Charges as follows: Payments must be made in full and in cleared funds by the method agreed between the parties.
  1. Where the Event Date is outside the “Christmas Period” (as defined below):
    1. If the Event Date is more than 7 days after the date of the invoice or the date on which the Booking is made, payment must be made within 7 days of the date of invoice; and
    2. If the Event Date is 7 days or less after the date of the invoice or the date on which the Booking is made, payment must be made upon making the Booking or immediately upon receipt of the Invoice.
  2. Where the Event Date is within the “Christmas Period”, i.e. 17 November to 24 December inclusive:
    1. If the Event Date is more than 14 days after the date of the invoice or the date on which the Booking is made, payment must be made within 7 days of the date of invoice; and
    2. If the Event Date is 7 days or less after the date of the invoice or the date on which the Booking is made, payment must be made upon making the Booking or immediately upon receipt of the Invoice.
3. Unless specified otherwise on the Booking Form, all amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable from time to time (“VAT”). Where any taxable supply for VAT purposes is made under the Contract by Pitch to the Customer, the Customer shall, on receipt of a valid VAT invoice from Pitch, pay to Pitch such additional amounts in respect of VAT as are chargeable on the supply of the Services at the same time as payment is due for the supply of the Services.
4. If the Customer fails to make a payment due to Pitch under the Contract by the due date, then, without limiting Pitch’s remedies under clause 9, the Customer shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause 5.4 will accrue each day at 4% a year above the Irish Central Bank’s base rate from time to time.
5. All amounts due under the Contract shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
Gift Cards and Vouchers
1. Gift vouchers are non-refundable.
2. Pitch Dublin gift cards can only be redeemed in Pitch Dublin and are not valid in international venues.
3. Please check your junk folders if you’ve ordered a digital gift card. We might not be friends with your email provider yet, and they might think we’re spam.
4. Please keep in mind An Post delivery times when ordering physical gift vouchers to ensure they arrive in time for a special occasion.
5. We recommend you register gift cards online once you receive them with your details.
6. Please protect this card and treat it as cash; Pitch cannot take responsibility for losses, damages or stolen gift cards.
7. Gift cards can be redeemed in full or used as part payment at Pitch Dublin on drinks, food or Bay hire. If you’d like to use your gift voucher to book a bay, please call us as booking cannot be made online.
8. Children under 15 can only be on the premises between the hours of 11:00 am and 9:00 pm (10:00 pm from May to September) and when accompanied by their parent or guardian. Pitch can also refuse to allow a child or children on the premises if they believe that doing so would be harmful to the child’s health, safety or welfare.
9. If you are using a gift card to pay for any services, you will need to bring the gift voucher to your booking and pay the difference if the already pre-loaded amount doesn’t fully cover the bill. Please bring the gift voucher to the booking to avoid being charged in full.
10. Gift cards cannot be exchanged for cash.
11. No change or refund will be given when gift vouchers aren’t used in total, but the remaining balances will stay on the card for future redemption.
12. Gift cards will expire 60 months from the date of purchase; please see the gift card carrier for the expiry date. Any remaining balance will be deducted on expiry.
13. Gift card balances can be checked on site or by visiting https://www.toasttab.com/pitchdublin/findcard
14. If we believe a gift card is fraudulent, we reserve the right to cancel the purchase and remove credit.
15. We reserve the right to amend gift card terms and conditions from time to time when considered necessary.
Intellectual property rights
1. All Intellectual Property Rights in or arising out of or in connection with the Services (other than Intellectual Property Rights in any materials provided by the Customer) shall be owned by Pitch.
Data protection
1. Both parties will comply with all applicable requirements of the Data Protection Legislation. This clause 7 is in addition to, and does not relieve, remove or replace, a party’s obligations or rights under the Data Protection Legislation.
2. Without prejudice to the generality of clause 7.1, the Customer will ensure that it has all necessary appropriate consents and notices in place to enable Pitch to perform the Services.
Limitation of liability: THE CUSTOMER’S ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE.
1. Pitch has obtained public liability insurance cover in respect of its own legal liability for individual claims not exceeding £10,000,000 per claim. The limits and exclusions in this clause reflect the insurance cover Pitch has been able to arrange and the Customer is responsible for making its own arrangements for the insurance of any excess loss.
2. Nothing in the Contract limits any liability which cannot legally be limited, including liability for:
  1. death or personal injury caused by negligence;
  2. fraud or fraudulent misrepresentation; and
  3. breach of a consumer’s statutory or other rights to the extent that such liability cannot be limited.
3. Subject to clause 8.2, Pitch’s total liability to the Customer shall not exceed the amount paid by the Customer in respect of the Booking in relation to which the liability has arisen. Pitch’s total liability includes liability in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract.
4. This clause 8.4 UPDATE FC sets out specific heads of excluded loss:
  1. Subject to clause 8.2, the types of loss listed in clause 8.4.2 are wholly excluded by the parties, whether in contract, tort (including negligence) or otherwise, without prejudice to the Charges payable by the Customer.
  2. The following types of loss are wholly excluded:
    1. Loss of profits
    2. Loss of sales or business.
    3. Loss of agreements or contracts.
    4. Loss of anticipated savings.
    5. Loss of use or corruption of software, data or information.
    6. Loss of or damage to goodwill.
    7. Indirect or consequential loss or damage.
5. All terms, representations or warranties (whether express or implied by statute or otherwise) not set out in the Contract are, to the fullest extent permitted by law, excluded from the Contract.
6. This clause 8 shall survive termination of the Contract.
7. Where the Customer is a consumer, nothing in the Contract shall exclude or limit the Customer’s statutory rights as a consumer.
Termination
1. Without affecting any other right or remedy available to it, either party may cancel the Contract by giving the other party written notice prior to the time specified in the Booking Form for cancellation. If Pitch terminate the Contract (and therefore cancel the Booking) pursuant to this clause, it will give the Customer a full refund of any amounts paid in advance.
2. Without affecting any other right or remedy available to it, either party may terminate the Contract (and therefore cancel the Booking) with immediate effect by giving written notice to the other party if:
  1. the other party commits a material breach of any term of the Contract and (if such a breach is remediable) fails to remedy that breach within 14 days of that party being notified in writing to do so;
  2. the other party takes any step or action in connection with its entering bankruptcy, administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by Booking Form of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on.
3. Without affecting any other right or remedy available to it, Pitch may terminate the Contract (and therefore cancel the Booking) with immediate effect by giving written notice to the Customer if the Customer fails to pay any amount due under the Contract on the due date for payment.
4. Without affecting any other right or remedy available to it, Pitch may suspend the supply of Services under the Contract or any other contract between the Customer and Pitch if the Customer fails to pay any amount due under the Contract on the due date for payment, the Customer becomes subject to any of the events listed in clause 9.2.2, or Pitch reasonably believes that the Customer is about to become subject to any of them.
Consequences of termination
1. On termination of the Contract, unless expressed otherwise in the Contract, the Customer shall immediately pay to Pitch all of Pitch’s outstanding unpaid invoices and interest and, in respect of Services supplied but for which no invoice has been submitted, Pitch shall submit an invoice, which shall be payable by the Customer immediately on receipt.
2. Termination of the Contract shall not affect any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination.
3. Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination of the Contract shall remain in full force and effect.
Additional rights of consumers
This clause 11 only applies where the Customer is contracting as a consumer (a “Consumer Customer” or “you”). It does not apply, for example, to corporate Bookings.
1. Exercising a consumer’s rights to cancel a Booking under the Consumer Contracts Regulations 2013. A Consumer Customer may, where the Booking has been made over the phone, by email, over the internet or by some other method which did not involve the Customer coming to Pitch Dublin premises to discuss or make the Booking, cancel the Contract by giving written notice to Pitch within 14 days of making the Booking provided that this falls before the cancellation deadline specified in the Booking Form. That is because, if you cancel after that time Pitch may not be able to re-sell the slot that that it had reserved for you. If you cancel under this right, you are entitled to receive a full refund of any amount paid in advance. If you wish to cancel a Booking under this right:
2. Please contact Pitch by email or by phone before the time specified above;
3. Pitch will make the refund using the same payment method that you used, or as otherwise agreed, as soon as it can.
4. Consumers’ rights under the Consumer Rights Act. The Consumer Rights Act 2015 contains a number of rights for consumers which cannot be excluded (and we therefore do not exclude any rights which cannot be excluded). Rights under the Consumer Rights Act include:
5. The right to ask Pitch to repeat or fix the Services if they’re not carried out with reasonable care and skill, or get some money back if Pitch can’t fix a problem;
6. If the parties have not agreed a price beforehand, what the Consumer Customer is asked to pay must be reasonable;
7. If the parties have not agreed a time beforehand, the Services must be carried out within a reasonable time.
Generalgv
1. Force majeure. Pitch shall not be in breach of the Contract nor will it be liable for delay in performing, or failure to perform, any of its obligations under the Contract if such delay or failure result from events, circumstances or causes beyond its reasonable control, including fire, flood, natural disaster, act of terrorism, war, inability to obtain supplies, utilities or technology failures or act of governmental authority.
2. Entire agreement.
  1. The Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to the Booking.
  2. Each party acknowledges that in entering into the Contract it does not rely on, and shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the Contract.
  3. Nothing in this clause shall limit or exclude any liability for fraud or liability to consumers to the extent that it cannot be lawfully limited or excluded.
3. Variation. Except as set out in these Conditions, no variation of the Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
4. Waiver. A waiver of any right or remedy under the Contract or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy. A failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under the Contract or by law shall prevent or restrict the further exercise of that or any other right or remedy.
5. Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.
6. Notices.
  1. Any notice given to a party under or in connection with the Contract shall be in writing and shall be delivered by hand or by pre-paid first-class post or other next working day delivery service at its address specified on the Booking Form
  2. Any notice shall be deemed to have been received:
    1. if delivered by hand, on signature of a delivery receipt; and
    2. if sent by pre-paid first-class post or other next working day delivery service, at 10.00 am on the second working day after posting.
7. Third party rights. Unless it expressly states otherwise, the Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.
8. Governing law. The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by, and construed in accordance with the law of England and Wales.
9. Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.

INDIVIDUAL MEMBERSHIP TERMS & CONDITIONS

INTRODUCTION AND DEFINITIONS: In these Rules “the Company” means Pitch Golf Dublin Ltd (and all of its subsidiary companies trading as Pitch) which provides the Club and its facilities for the benefit of the Members; “the Club” means “Pitch”; “Member” means a Club Member; “Rules” mean the terms and conditions of membership set out below. It is a condition of membership that Members agree to pay the fees referred to in Rule (2.) and agree to be bound by these Rules. These Rules may be revoked, altered or added to from time to time by the Company, without prior notification to Members. The Company has created these Rules for the mutual enjoyment of the Members and their guests. The enforcement of these Rules is for the good of all Members. No Member or guest will be judged on the basis of their race, gender, marital/civil partnership status, age, disability, religion or belief, colour, national origin or sexual orientation.
MEMBERSHIP AND FEE: Members must be at least 18 years of age. All membership contracts are minimum 3 consecutive months and maximum 12 month contracts. Members shall pay when applicable a non-refundable joining fee at the time of joining at the rate specified. Membership payments are payable upfront or where applicable in monthly installments. Payment of monthly membership can only be made by Direct Debit from an Irish bank account. Monthly instalments and additional monthly charges are debited on a date selected by Pitch Golf of each calendar month. Members must keep the Club informed of their up-to-date contact details. All communications shall be presumed to have been received within 5 days of the postmarked date, or ‘sent’ date if via electronic mail (“email”). All membership fees are reviewed annually, members will be notified of any changes by email giving 1 full calendar months’ notice. The Company reserves the right to refuse a membership application from any applicant for any reason. Membership is non-transferable and non-refundable, unless there is written agreement to the contrary. If any monthly fees or charges incurred are not paid when they fall due, the Company reserves the right to temporarily refuse the member access to the Club until such time as full payment has been made. If any monthly fees or charges incurred are not paid within 30 days after they are due, the Club shall have the right to demand payment in full. If such amounts are not paid within 15 days after such demand, membership shall be terminated and the Club may pursue any rights it may have to recover the unpaid amount. The Club reserves the right to refer any missed payments to a debt collection agency and will charge you a fee, in respect of failed subscription payments and/or collection letters sent to you in respect of unpaid amounts. Upon termination of membership, no refund of any admin fee, monthly fees or other fees shall be issued. To re-join the Club after a termination of membership, any unpaid subscriptions must be cleared, a new membership agreement completed, non-refundable joining fee paid and the prevailing admin fee may be charged.
MEMBERSHIP CARDS (passes): Membership Cards will be digitally issued through our app. Membership cards or passes are issued depending on whichever package you purchased. In relation to corporate members, any additional names to the allocated amount must be requested and approved by Pitch Golf Dublin. Consent not to be unreasonably held. To avail of the member rights, an approved pass holder must be present, or where that is not possible, an additional approved name between the member and Pitch Golf Dublin. Pitch Dublin reserves the right to limit any request for additional named members.
GUEST ENTRY: Members may bring guests to the Club & All guests must be accompanied by an existing member at all times. All guests are required to register at the Concierge desk, showing valid ID . Members may bring a maximum of 7 guests per visit per pass, unless arrangements have been made in advance. All guests must be a minimum of 18 years of age, unless accompanied by a parent or guardian if under 18.. Members are responsible for ensuring that their guests are aware of, and adhere to, the Club Rules. The Company reserves the right to refuse admission to any guest without explanation.
USE OF FACILITIES AND SERVICES: Club opening hours are fixed by the Company and are subject to change without prior notice. The Company may at any time close the Club’s premises or any part thereof, without notice, in order to; execute repairs, alterations, accommodate external events, re-decorations or otherwise, to facilitate Club programmes or on certain holidays. Only members of staff or a nominated 3rd party (the “Golf Professional”) may provide professional golf coaching services within the Club (“Lessons”). Members are requested to arrive at the Club for Lessons or social bookings 5 minutes before the official start time. The Golf Professional may refuse entry if a Member arrives later than the start time, or may ask any Member to leave a Lesson if they feel theirs, or another’s, safety or enjoyment is in jeopardy. The Company reserves the right to refuse entry to the Club’s premises at its absolute discretion. It is the Member’s or guest’s responsibility to ensure that they are capable of undergoing any activity within the Club. All activities and treatments are pursued at the Member’s own risk. Whilst every effort has been made to ensure the accuracy of the Lessons booking schedule, the management reserves the right to cancel or re-schedule lessons after booking and at short notice. The Lesson schedule may be amended during public holidays. Use of the Club’s Academy and Clubhouse bays and other Club facilities is at the Member’s or guest’s own risk and under their own medical advice. Proper attire, as determined by the Company, must be worn in the Club. Members are requested to wear at all times appropriate clean footwear in the Club. Appropriate attire must be worn in the Clubhouse and Academy area. Footwear must be worn at all times. Pets are not allowed in the Club without the Company’s prior approval. Smoking is not permitted anywhere in the Club. Only food and drink purchased from the Club should be consumed within the Club. No alcoholic beverages or drugs of any kind may be brought into the Club. Violation of this rule will result in immediate expulsion from the Club and may result in termination of membership. Members or guests shall not use the Club’s facilities whilst heavily influenced by alcohol or under the influence of drugs. In the event they do so, this is entirely at their own risk. Mobile phones are allowed in the Clubs however Members cannot take photos or videos of other members in the Club and are asked to be considerate of other members when using a mobile phone. Be considerate of others; loud or abusive language will not be tolerated. Club property, including golf clubs, balls, tees etc., is provided by the Club as a courtesy to its Members during Club usage only. Removal of Club property from the premises may result in the termination of membership privileges and legal action. Member appointments for Lessons or social bookings that have been booked require 24 hours’ notice when cancelling. If a Member fails to attend a lesson or social booking without providing such notice, the Club reserves the right to charge the full cost of the appointment. Members are required to leave bays clean and tidy. As a courtesy to other Members and for health and safety reasons, equipment needs to be replaced in the storage areas/golf bags provided. Any unused Lesson or Club credit, cannot be refunded. CCTV Closed circuit cameras operate throughout the Club (except in the changing areas) (see our Privacy Notice for more information). Any unlawful activity within the Club may be reviewed for possible legal action. Pitch reserve the right to restrict the number of consecutive hours a member can attend the club. No more than three hours on a particular day will be permitted.
LIABILITY: Neither the Club nor the Company will accept liability for any damage or loss to a Member’s or guest’s personal property brought into the Club’s premises. All activities and treatments are taken at the Member’s or guest’s own risk. Neither the Club, the Company nor their servants and agents shall be liable for personal injury sustained by Members or their guests whilst on the Club’s premises, except in so far as it can be proven that this relates to the wilful act, neglect or default of the Company or the Club or any servants or agents. Members or guests who suffer an accident or injury on the Club premises must report the accident or injury and the circumstances in which it occurred to the Club’s management immediately following the accident or injury. Personal items such as golf clubs can be stored on site but the club won’t assume any responsibility for the loss or damage to said items.
MEMBER’S HEALTH AND SAFETY WARRANTY: Members and guests must warrant and represent that they are in good physical condition and capable of engaging in exercise and notify a member of the Club management immediately in order that Member/guest notes and their Lesson programme can be updated or medical clearance obtained. If through injury or other reason, such as pregnancy, this is not the case, they must consult a doctor before engaging in exercise and that he/she knows of no medical or other reason why he/she is not able to engage in active or passive exercise and that such exercise would not be detrimental to his/her health, safety, comfort or physical condition. The Member shall not use any Club facilities whilst suffering from any infectious or contagious illness, disease or other ailment or whilst suffering from a physical ailment such as open cuts, abrasions, open sores or minor infections where there is a risk that such use may be detrimental to the health, safety, comfort or physical condition of other Members. We recommend that before using the Club you familiarise yourself with the fire exits and emergency routes in case of evacuation. Please note that employees are NOT required to “seek & search” the building. Therefore, it is the responsibility of each individual to follow the relevant instructions. Please note lifts will not be operational during an emergency evacuation.
DATA PROTECTION: Your data privacy and security are important to us. Please refer to our Privacy Notice which explains how we collect, store and handle your personal data.
CANCELLATION OF MEMBERSHIP (applicable to individual member: Membership cancellations must be received by the 1st of the last month of membership but not within the first 3 months of membership.. For example, to cancel a membership expiring on 31st May, a cancellation form must be received by the 1st May, however if received on 2nd May both May will be due. Requests for cancellation must be made on a cancellation form available at the reception or can be emailed to you. You will receive an email confirmation– until you receive this email the cancellation will not be valid. Membership cannot be amended whilst in the notice period. Verbal instructions to amend or cancel a membership cannot be accepted, all requests must be in writing. Memberships can only be cancelled if subscription collection is active. Monthly fees and/or prepaid fees are not refundable. Ex-members wishing to re-join the Club will be asked to pay a joining fee plus any unpaid balance from the previous membership. Please do not send a cancellation form by post. Members wishing to transfer to a Club that is currently in pre-sale can only do so once the Club is open. They cannot join during pre-sale whilst already a member. The Company shall have the right to suspend or withdraw Club privileges or membership from any Member who, in their opinion, has abused privileges or conducted himself or herself in a manner deemed detrimental to the Club staff or its Members. Such expulsion or suspension shall become effective immediately and no reimbursement will be issued to such Member of the pro-rata portion of their unused monthly fees. There will be no refund of the joining fee. The Club management or a designee shall have complete charge of the Club whilst on duty. Members may be suspended or expelled from the Club immediately if they display conduct which is, or is likely to be in the sole opinion of the Company, injurious to the character of the Club or the interests of the Members and staff, or if they commit a serious or repeated breach of these Rules, in particular where amounts owing to the Company are unpaid. An expelled Member forfeits all the privileges of the membership and all rights against the Company. An expelled Member will not be entitled to any refund of their joining fee or subscription and must pay all amounts owed to the Company forthwith.
STANDARD COMPLAINTS PROCEDURE: Members and guests are encouraged to make any comment or complaint via email or through the app. Please ensure that all contact details are detailed in order that a member of the team can contact you accordingly to discuss. Should a Member or guest wish to discuss any issue in person they can also request to speak to the Club management who can be contacted by the Reception. It is our aim that we respond within 48 hours of receiving a comment or complaint. All written and verbal complaints are discussed at the Club’s management team meetings every week and tracked until resolved
CLUB VISIT RULES:
1. Practice, Lesson and social visits at our Clubs can be made through our app and online platforms.
2. Members are restricted in their use of the Club only by opening hours and their membership type;
3. Only one activity can be booked at the same chronological time, this includes Lessons/social visits;
4. If you change your mind, cancellation is available up until 24 hours before the start of the practice, Lesson or social visit. Late cancellation will be classified as a no-show;
5. If you fail to show for 3 bookings, your booking rights will be automatically suspended for the duration of 1 week.
6. This policy maximises the potential number of slots available to members.
BAR TAB: A bar tab of €200 is available exclusively to members who commit to an annual membership and pay the full annual fee upfront. This bar tab is valid for a period of twelve (12) months from the commencement date of the membership and must be used within that time. The bar tab can be redeemed against purchases of both food and drink. Any unused balance after the twelve-month period will expire and cannot be carried over, refunded, or transferred.

Competition Terms and Conditions

These terms cover all Pitch competitions including those run at Pitch events and through social media channels.
Competitions are open to participants in Ireland only.
Eligibility: Competitions are open to individuals aged 18 and above. Employees of Pitch, its affiliates, subsidiaries, advertising, promotion, and fulfillment agencies, their immediate family members, and persons living in their same household, are not eligible to participate in the competition.
Entry: No purchase or payment is necessary to enter or win. All entries must be submitted through the official entry method as specified in the competition announcement. Entries that are incomplete, illegible, or corrupted are void and will not be accepted.
Winner Selection: Winners will be selected at random from all eligible entries received during the competition period.
Prizes: Prize details will be outlined in the competition announcement. Prizes are non-transferable and non-exchangeable. No substitution or cash equivalent will be made available. All taxes, fees, and surcharges on prizes are the sole responsibility of the prize winner.
Notification: Winners will be notified via email or Instagram within 7 days following the winner selection date. If a potential winner cannot be contacted, is ineligible, fails to claim the prize within 7 days from the time award notification was sent, or fails to timely return a completed and executed declaration and release as required, the prize may be forfeited and an alternate winner selected.
The prize must be used within 3 months of the date claimed. Unless specified otherwise in the competitions specific T&Cs.
Pitch is not responsible for shipping prizes to competition winners. Should shipping be necessary, it will be the responsibility of the competition winner to arrange and cover the associated costs.
Publicity: Acceptance of a prize constitutes permission for Pitch to use the winner’s name, likeness, and entry for purposes of advertising and trade without further compensation, unless prohibited by law.
Privacy: Information submitted with an entry is subject to the Privacy Policy stated on the Pitch website. By participating in the competition, entrants agree to the collection and use of their personal information as outlined in the Privacy Policy.
Disqualification: Pitch reserves the right to disqualify any entrant or entry that it determines, in its sole discretion, to be tampering with the entry process or the operation of the competition, to be acting in violation of these terms and conditions, or to be acting in an unsportsmanlike or disruptive manner.
Pitch is not responsible for any incorrect or inaccurate information, technical error, or human error which may occur in the processing of entries or the administration of the competition. Pitch assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, or destruction or unauthorized access to, or alteration of, entries.